pmdg code reactivation

[flyingnoob 25]

Is there anyone from pmdg browse these forums, if so can you possibly reactivate my key?

 

Pm for details.

Regards

Paul

[Jude Bradley 660]

You need to raise a ticket here:

http://support.precisionmanuals.com/Main/Default.aspx

No-one in this forum will reactivate your key.

[flyingnoob 25]

Hey Jude thanks,

I have raised a ticket, it was just an appeal to if maybe a pmdg mod came here first.

 

I realise no-one here can't activate my product, - once again just on the off chance a pmdg mod was here before my ticket was seen.

 

Thanks

Paul

[pete_auau 1,187]

They will see your support ticket before they will see it in here they are quite fast in replies

[Jude Bradley 660]

No problem Paul,

 

It would actually take longer here,since they would have to verify your full name, account details, whereas if you

raise a ticket in the correct area, it can be active in a few hours - it's happened to me too. - Thanks Ryan (if you're reading)

[flyingnoob 25]

Thanks folks.

 

Paul

[Tabs 2,790]

We aren't going to jump you ahead in the ticket queue because you posted on the forum - that's unfair to everyone else who submitted a ticket ahead of you...

[flyingnoob 25]

We aren't going to jump you ahead in the ticket queue because you posted on the forum - that's unfair to everyone else who submitted a ticket ahead of you...

 

 

Hello Ryan,

I'm sorry if it "appeared" as if i was attempting to jump the queue, although im not sure where one could have got that impression.

 

All i was merely doing was trying to draw the attention from someone from pmdg - at no point did i say when it had to be done, and i am certainly not trying to get anything done in front of anyone else, - for all i know there could be no tickets in front of me - there could be 1000.

 

A simple "hi paul, we will look into it when we can/have time/get round to it, would have been fine.

thanks for your time.

 

 

Regards

 

Paul

[nisx 21]

I purchased the EDS a day ago, just curious as to when I might expect a response from PMDG?

 

Thanks,

 

Sam

[acko52 13]

Gday Sam

Im not from PMDG, all i can suggest as the above post suggests, is that you will get a quicker responce through their site, im sure they will get to you as quick as possible.

Jeff