fsimstudios_

17 hours ago, F737MAX said:

I have trees randomly appearing next to taxiway intersections.
I'm certain that it's due to another developer's add-on. However, can you create excludes for the entire airfield to prevent objects from appearing?

Another customer reported this issue. I'm unsure what's the source problem (probably another addon indeed) but it's being sorted out. Will push an update shortly. It seems that the vegetation data is pre-RWY 17L/35R, and hence why there is vegetation on that side of the airport. 

17 hours ago, F737MAX said:

I do not use photogrammetry at all, rather the MSFS default city (Online Functionality and Bing Data World Graphics both turned on).
Due to this, the Calgary Tower (and possibly other future buildings you are working on) is obstructed by a weird cylindrical office tower block.
Again, is there any chance you can provide excludes for the non-PG default city, please?

Will work on that as well. The only limitation is that the building would have to be excluded completely (eg. cannot be made shorter, it would be gone completely). 

Both fixes will be pushed on V1.0.1, in a few days from now. 

Also - check out our Official Trailer here: 

Hey guys - just clarifying a few things:

On 5/25/2023 at 12:42 PM, F737MAX said:

The only concern is that they have written:

Quote

Terrain Level of Detail is recommended between 60-70 for improved performance

That's a lot lower than I run in MSFS. Hopefully, it's to cover lower-end PC users.

Terrain LOD between 60-70 is recommended especially if you have a lower-end system. On higher-end is not that big of a problem. Calgary has been tested on multiple system specs (from very low-end to very high end) and even on lower-end systems results were pretty good. Rarely it would go under 30fps, with complex aircraft, weather and traffic enabled. Additionally, a config tool is available for those wanting to get a few extra fps out by deactivating interiors, clutter, etc. 

That being said, we have noticed that photogrammetry around Canada is very dense and not well optimized (similar situation occurs in Vancouver, Toronto, even Edmonton). There are threads on the simulator forums regarding this issue, as WU Canada seemed to bring performance issues due to the photogrammetry. Decreasing Terrain LOD seems to be a good solution for the issue, as it decreases stress on the mainthread, which is particularly beneficial if using heavy airliners, with very little visual impact.

On 5/26/2023 at 9:20 AM, abrams_tank said:

the FSimStudios team has quite a few actual Calgarians with access to CYYC. If something is not accurate for FSimStudios, the local Calgarians will be providing them feedback. Of course, FSimStudios is a Canadian company, and their team are Canadians.

We do! For a while we were in fact based in Calgary. We worked closely with many people who work at the airport, had photos of nearly every corner, and most buildings are very accurately modeled. 

Hey everyone, Gabriel here. I don't often comment around here, but just wanted to comment on a few things and answer some of the questions above. 

2 hours ago, abrams_tank said:

I wonder when this will come out in the MSFS marketplace. Aren't people saying the MSFS marketplace is much faster now, with new products releasing faster, and also product updates are also much faster now?

We already discussed this on our Discord, but the situation is the following: The MSFS marketplace is still VERY slow. Yes, they have outsourced some of their testing and is getting faster, but the process still takes 1-2 months. This doesn't only happen with new releases, updates also take from 1-2 months to process. IMO the Marketplace is great for people just getting started or using Xbox. Products on the marketplace often lack features (eg. Configurators), get updates less frequently and are, sometimes, slightly pricier.

Regarding the pricing/upgrade/discount questions: 

• Back in late 2019, we offered free upgrades to MSFS to FSimStudios.com customers ONLY who bought CYEG during the release period. This was promoted only once on our media, but was up on our website until 2021 (we forgot to remove it, to be honest). Edmonton was the first product that we sold directly from our store, and this was the strategy we used to attract people to our new website. 
• ORBX/SimMarket/Contrail customers were not offered the free upgrade.
• We have offered cross-platform discounts to all our customers on all sceneries to date. Edmonton is not the exception, all P3D and XP customers are entitled to a 30% discount, no matter where the product was bought. 
• Since then, many things have changed. CYEG took +2 yrs before we released it due to other priorities. When we started working on CYEG, we noticed that the scenery was not on-par with our current standard (and current MSFS Standards). For that reason, the terminal building was completely retextures, ground poly significantly improved, GSE and Clutter redone, hangars are being improved, etc. We are selling a product that has been significantly redone. 
• Upon release, a general email (ALL CYEG customers from FSimStudios.com, SimMarket and other marketplaces) was sent offering such Upgrade discount. A disclaimer was put on our website (specifically targeting those customers who were promised a free upgrade), inviting them to claim the free upgrade by contacting us directly. All requests for a free upgrade have been verified and issued, and we have even issued refunds for orders that should have been upgraded for free. 
• That being said, those who decide to, instead of claiming the free license, pay for the product as a form of support to our efforts (and to help continue financing our developments) have access to the 30% discount. 

If you are unsure if you are entitled to the free discount, or have bought the product and want a refund, contact us. We are very happy to help.